Some of the biggest cost savings the General Services Administration expects from its recently launched governmentwide contract vehicle for Salesforce services are likely to come from agencies sharing and reusing application code that vendors have already developed for other federal customers, according to GSA officials.
As part of the agreement, officially dubbed the Salesforce Implementation, Integration and Support Services Blanket Purchase Agreement, applications and services developed by the six partner vendors on the five-year, $503 million contract will be uploaded to a collaboration portal called GSA Labs, where GSA is currently hosting applications it has developed for Salesforce for reuse.
GSA named Accenture, Acumen, Capgemini, Deloitte, Phase One and PricewaterhouseCoopers as initial partner vendors on the BPA.
“We hope to increase that [hosting on GSA Labs] to other applications that are developed on the Salesforce platform from other agencies to really promote reuse in the federal community,” Megan Schmith, GSA’s director of enterprise application development and platform strategy, said during a Wednesday conference call with reporters. GSA has been using Salesforce since 2009, in which time its use of the customer relations management and cloud computing company’s services has bloomed from about 125 users to 17,000.
“We’ve really made it a point to share the knowledge of the wins and the losses that we’ve experienced, throughout our implementation, across the federal community,” Schmith said.